Beltá & Frajumar guarantees all its products for up to 2 years from the date of purchase indicated on the invoice, in accordance with Royal Legislative Decree 1/2007 of 16 November. Within this period, any defect detected in the article that is not the result of normal wear and tear, mishandling, improper use or damage caused by transport and storage will be rectified free of charge.
Beltá & Frajumar reserves the right to examine and therefore judge the origin or nature of the defect and, consequently, to accept or reject its rectification as a guarantee.
This guarantee is valid as long as the product is used for the purposes and within the correct use for which it was manufactured. The guarantee is cancelled in case of improper use of the product.
All our products are guaranteed nationally against manufacturing defects for 2 years, except for those products for which another period is indicated.
The guarantee is expressly excluded in the following cases:
a) Transport, accidents, improper use and other damage not due to normal use of the product by the customer after delivery of the goods. This guarantee only covers transport damages caused before the reception of the material.
b) Transporting the product without the original packaging.
c) Burns, cuts, rubbing, wrinkles, signs, scratches or other damage caused by animals or by improper use of the product.
d) Use or contact with chemical products (acids, solvents, dyes, paint, ammonia, lacquers or other hairdressing products…), treatment with cleaning products not indicated for the specific upholstery of the guaranteed product.
e) Deterioration of colour due to exposure of the product to the action of solar rays or other sources of heat.
f) Damage and indirect losses of any kind.
g) Personal and/or material damage caused as a consequence of the user not complying with the standards and instructions given by BELTÁ&FRAJUMAR for the installation, use and maintenance of the product.