Frequent questions
Yes, we adapt our products to the needs of the project and offer customized solutions even with the manufacture of a particular product.
In our Professionals Area you will find our catalog and all the necessary tools such as technical sheets, finishes, fabrics, quality certificates for Hospitality projects.
In our gallery of Contract projects you will find a wide selection of projects carried out in Hotels, Restaurants, Apartments, Common Areas and Houses internationally.
Yes, in our Professionals Area we have a complete library of updated 2D-3D CAD files for your use.
Yes, in our Professionals Area we have a complete library of updated 2D-3D CAD files for your use.
In fact, we have a series of explanatory videos where our technicians detail the assembly and maintenance process of some of our models.
We have an International Distribution Network with sales points around the world. Contact contacto@beltafrajumar.com
In our Professionals Area you have all the product technical sheets where you can consult all the footage.
Yes, through our network of Official Distributors in each province. To find out the nearest point of sale in your area, send us your request to contacto@beltafrajumar.com or by phone +34 968 719 111
Delivery times are 45 business days from the date the order is processed. For orders with specific customized fabrics, delivery times can be 30 to 45 days.
Yes, the products from the LIVING home furniture collection are for sale online only with a specific finish and fabric. Once the online purchase has been made, the order is managed through the nearest distributor to guarantee the best service and personalized attention.
We have a limited collection of second-hand products with shorter delivery times, available upon request to contacto@beltafrajumar.com
In the event that a stain occurs due to liquids, oils or solids, you must act as quickly as possible before the stain is excessively absorbed or spreads through the upholstery.
Very important: If you know the brand of the fabric, consult directly with the store where you purchased your sofa or the technical sheet on the fabric supplier’s website.
If you cannot find the information, you can contact our customer service department indicating the sofa model and the store where you purchased it by email: contacto@beltafrajumar.com
We recommend that you first consult the machine washing conditions with your distributor or store where you purchased the upholstered product. Natural fabrics such as cotton, viscose, linen and wool are sensitive to shrinkage and for this reason CANNOT be machine washed.
For washable fabrics, carefully follow the following instructions:
1. Wash sofa covers inside out and with the zipper
closed.
2. When the sofa cover has Velcro instead of a zipper, place a protective cloth or strip over the Velcro to prevent damage to the fabric.
3. Use neutral detergents and do not use fabric softener.
4. Wash at the recommended temperature for each fabric (if in doubt, wash at 30º C), using a delicate cycle washing program.
5. Use minimum centrifugation (800 rpm).
6. Do not wash together with other fabrics and do not overload the washing machine.
Drying
1. With the cover still wet, stretch on both
addresses.
2. Dry on a flat surface at room temperature.
3. Avoid direct exposure to sunlight.
4. Always make sure the cover is completely
dry before use